CoreWatch
v2025.01
Three tiers, public prices on two of them, and the line-by-line case for switching off Datadog or New Relic. Average CoreWatch customer saves $214,000 / year against legacy APM equivalents — backed by a Q4 2024 internal benchmark across 600+ production fleets.
Section 01 — Pricing
Free for the curious. Team for the on-call. Enterprise for the platform org. Numbers below are what you actually pay — span, host, and seat caps included.
Free
For side projects, evals, and OpenTelemetry pilots.
No credit card. No telemetry cap cliff — ingestion throttles at 10M spans/day with a banner.
Team
For on-call rotations and production workloads up to mid-SaaS scale.
Example: 250 hosts × 720h × $0.18 = $32,400 / yr before spans. Add ~50M spans/day and you're at $36,150 / yr — fully loaded.
Book a Live Demo →$214k average annual savings vs. equivalent Datadog / New Relic stacks. See the line items below.
Enterprise
For platform teams running regulated, multi-region, multi-tenant workloads.
SOC 2 Type II (Q2 2022), ISO 27001 (Q3 2023). AWS ISV Accelerate partner since Sept 2024.
All prices in USD. Volume discounts kick in at 5,000+ hosts. Pro-rated daily. Cancel any time on Team — exports stay live for 90 days after.
Section 02 — The math
Side-by-side at a representative 500-host / 100M-spans-per-day workload, mid-SaaS scale, US-East primary. Prices pulled from public pricing pages, Q1 2025. CoreWatch figure is the loaded Team-tier annual.
| Line item | Datadog (equivalent) | New Relic (equivalent) | Dynatrace (equivalent) | CoreWatch Team |
|---|---|---|---|---|
| Infrastructure hosts (500 × 730h × list) | $219,000 | $182,500 | $237,250 | $65,700 |
| APM / spans (100M / day × 365) | $146,000 | $109,500 | $182,500 | $7,300 |
| Logs (50 GB / day ingest + retention) | $94,500 | $87,600 | $102,200 | $21,900 |
| RUM / synthetics / network modules | $48,000 | $36,500 | $54,750 | included |
| Custom metrics & high-cardinality tags | $22,000 | $18,250 | $27,375 | included |
| Long-term retention (13 months) | $15,330 | $12,000 | $18,250 | included |
| Annual, fully loaded | $544,830 | $446,350 | $622,325 | $94,900 |
| Savings vs. CoreWatch | $449,930 / yr | $351,450 / yr | $527,425 / yr | — |
Sample configuration only. Your mileage depends on host count, span cardinality, log volume, and which modules you actually use. Bring your last invoice — we'll model it line-by-line on a 30-minute call. Average modeled saving across 600+ production customers (Q4 2024 internal benchmark): $214,000 / yr.
Section 03 — What's not gated
No bait-and-switch. The OpenTelemetry-native ingestion, the Columnar Adaptive Index, and the security posture ship on every tier. Here's the exact line.
OTLP over gRPC and HTTP, Jaeger, Zipkin, Prometheus remote-write, and 380+ first-party integrations. No proprietary agents, no vendor lock-in. The same ingest path on Free, Team, and Enterprise — only the rate caps differ.
Free · Team · Enterprise
The same storage engine that processes 11.4M spans / sec / node on commodity hardware powers all three tiers. You don't get a slower version of the product on Free — you get the same engine with a smaller blast radius.
Free · Team · Enterprise
Attested infrastructure, encrypted at rest (AES-256) and in transit (TLS 1.3), with annual penetration tests from a Big Four firm. Audit log export ships on Team. HIPAA-compliant logging tier is an Enterprise add-on, available since March 2023.
Free · Team · Enterprise · HIPAA on Enterprise
The same 4.2M+ monthly-download open-source Observe SDK and the same CoreWatch Query Language (CWQL) are usable from every tier. Dashboards, alerts, SLOs, and error budgets are not paywalled — the free tier has unlimited dashboards and unlimited alert rules.
Free · Team · Enterprise
What's actually gated: retention window, host & span caps, SSO/SAML, BYOC single-tenant deploy, 24×7 incident channel, and the named CSM. Everything else ships everywhere.
Section 04 — The pre-emptive Q&A
Asked by SRE leads at Rippling, Mercury, Linear, and a few hundred Series B+ engineering teams we can't name yet. Short answers, no marketing fog.
Section 05 — Next step
30 minutes with a solutions engineer who's been on the Datadog or New Relic side of this conversation before. They'll model your specific host count, span volume, and module mix — line by line — against CoreWatch Team pricing. No slides, no discovery script, no follow-up sequence.